Reviews from Shelli Burkhalter (1)

Marina Review for Big River Marina and Lodge

Reviewed by: Shelli Burkhalter on Aug 31, 2019
Vessel Type: Power
LOA: 16'
Draft: 16.0'

Rating: 1

I was super stoked to spend Birthday weekend at Astor Bridge Marina this weekend. Unfortunately the hurricane headed our way had different plans. So assuming with a hurricane coming cancelling my reservations wouldn't be a problem that's what I did. I spoke to Julie an she said no problem, she never said anything about a cancellation fee. Keep in mind my mom cancelled her room the day before. We were making plans to reschedule, but my mother woke up this morning to find $100 charge to her account from Astor Bridge Marina. How disappointing and what a poor way to do business. There is a hurricane coming u think they would be understanding.

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